What counts as a plumbing emergency?

Call us straight away if you have:

A burst pipe: water flowing that you can’t stop.

A gas leak: you can smell gas or suspect a leak.

Sewage overflow: sewage coming up through toilets, sinks or drains.

Major water leaks or flooding: water causing damage inside your home.

A leaking hot water system near electrics: water and electricity don’t mix.

No hot water in winter.

A blocked toilet when it’s your only toilet.

Complete loss of water supply that isn’t a Water Corporation outage.

What can usually wait until business hours

A slow drain with no sewage, a dripping tap, a toilet that leaks but doesn’t overflow, low water pressure, or a hot water system that isn’t working but isn’t leaking. Turn off the affected fixture and book us in. Not sure? Call and we’ll tell you whether it can wait.

What to do while you wait

Turn off the water at the main shut-off valve, usually at the front of the property.

Smell gas? Turn off the gas at the meter. If life or property is under threat, call 000. To report a natural gas leak, call ATCO Gas on 13 13 52.

Water near electrics? Turn off the power at the main switchboard.

Contain the water with towels, buckets and pans.

Move valuables and furniture away from the affected area.

Stop using affected fixtures: no flushing, taps or connected appliances.

No water to the whole street, or a burst main in the verge? That’s Water Corporation’s network: call them on 13 13 75.

Why Perth calls Ember in an emergency

No call-out fee and no travel charges across the Perth metro area.

Licensed and accredited: Plumbing Licence PL9474, Gas Fitting Licence GF016356, Backflow Licence BF7248. Master Plumbers Association accredited.

Fully insured: public liability and workers compensation.

Lifetime workmanship warranty.

500+ 5-star reviews from Perth customers.

2025 Australian Small Business Champion, Plumbing Services.

Compliance certificates issued for all regulated work, including gas.

Locally owned and operated in Perth since 2016.

Emergency plumbing pricing

We charge $450 inc GST which is outside of Mon-Fri 7:00am-5:00pm which we have no call out fee however a min charge of 1 hour.

Emergency plumbing across Perth

We cover the whole Perth metropolitan area, including Joondalup, Fremantle, Subiaco, Nedlands, Scarborough, Rockingham, Midland, Armadale, Cannington, Osborne Park, Balcatta, Stirling, Victoria Park, Canning Vale, Morley and Ellenbrook.

Plumbing emergency right now?

Call Ember Plumbing & Gas on 0477 777 301, 24/7. No call-out fee.

Related guides: What counts as a plumbing emergency, Common residential plumbing emergencies, Top 5 household plumbing emergencies and how to avoid them, The risks of flexible hoses, Plumbing problems you shouldn’t fix yourself, Can DIY plumbing affect your home insurance?

FAQs

Yes. Ember Plumbing & Gas provides 24/7 emergency plumbing throughout Perth. Call 0477 777 301 any time for burst pipes, gas leaks, sewage overflows and major water leaks.

No. There is no call-out fee or travel charge anywhere in the Perth metropolitan area.

We charge $450 inc GST which is outside of Mon-Fri 7:00am-5:00pm which we have no call out fee however a min charge of 1 hour.

Plumbing emergencies during business hours are attended the same day across Perth.

Turn off the gas at the meter and call us on 0477 777 301. To report a natural gas leak, call ATCO Gas on 13 13 52. If life or property is under threat, call 000.

Usually at the front of the property. Turning it off stops the flow while you wait for us.

If the outage affects the street or there’s a burst main, call Water Corporation on 13 13 75. If only your property is affected, call us.

Yes. Plumb Now, Pay Later with Zip gives you $0 upfront and 6 or 12 months interest-free.

Two Ember Plumbing and Gas staff in branded uniforms looking at a computer screen together

+ Same Day Emergency

All emergencies during work hours will always be attended to the same day all over Perth as we have the capacity to do so. We are always available and accessible 24/7.

Plumber using a drain auger machine to clear a floor drain in a bathroom

+ Master Plumber Accredited

Ember Plumbing & Gas are proud to be part of the WA Master Plumber Association meaning we’re a fully licensed company, registered plumbers and are insured.

Ember plumbers checking for water leaks

+ Zero call out fees

We do not charge travel or have a call out fee.

Ember Plumbing and Gas Fitting tradesman standing in front of company van, arms crossed

+ Now accepting ZIP

Ember Plumbing has partnered with Zip, $0 upfront interest free payment plans.

Tradesman in Ember cap and branded shirt working at a kitchen sink

+ An industry low hourly rate

We are the most competitively priced plumbers & gas fitters in Perth, ensuring you are paying a fair price and never question an invoice.

Frequently asked questions.

Ember Plumbing and Gas services all areas throughout the Perth Metropolitan area.

Yes Ember Plumbing and Gas is fully insured including public liability and workers compensation.

Ember Plumbing and Gas is proud to provide our customers with industry low pricing, we have no call out fee and charge an hourly rate of $220 inc GST. We do charge a minimum of 1 hour per site visit, and charge per 15 minute increments after the first hour.

Ember Plumbing and Gas does not charge a call out fee or travel fees

Ember Plumbing are in partnership with Zip Payments who offer a 6 or 12 month interest free payment plan. More information can be found here

We provide a lifetime workmanship warranty! Meaning if the job was has failed due to a workmanship issue, before the product fails, we’ll fix it free!