What counts as a plumbing emergency?
Call us straight away if you have:
A burst pipe: water flowing that you can’t stop.
A gas leak: you can smell gas or suspect a leak.
Sewage overflow: sewage coming up through toilets, sinks or drains.
Major water leaks or flooding: water causing damage inside your home.
A leaking hot water system near electrics: water and electricity don’t mix.
No hot water in winter.
A blocked toilet when it’s your only toilet.
Complete loss of water supply that isn’t a Water Corporation outage.
What can usually wait until business hours
A slow drain with no sewage, a dripping tap, a toilet that leaks but doesn’t overflow, low water pressure, or a hot water system that isn’t working but isn’t leaking. Turn off the affected fixture and book us in. Not sure? Call and we’ll tell you whether it can wait.
What to do while you wait
Turn off the water at the main shut-off valve, usually at the front of the property.
Smell gas? Turn off the gas at the meter. If life or property is under threat, call 000. To report a natural gas leak, call ATCO Gas on 13 13 52.
Water near electrics? Turn off the power at the main switchboard.
Contain the water with towels, buckets and pans.
Move valuables and furniture away from the affected area.
Stop using affected fixtures: no flushing, taps or connected appliances.
No water to the whole street, or a burst main in the verge? That’s Water Corporation’s network: call them on 13 13 75.
Why Perth calls Ember in an emergency
No call-out fee and no travel charges across the Perth metro area.
Licensed and accredited: Plumbing Licence PL9474, Gas Fitting Licence GF016356, Backflow Licence BF7248. Master Plumbers Association accredited.
Fully insured: public liability and workers compensation.
Lifetime workmanship warranty.
500+ 5-star reviews from Perth customers.
2025 Australian Small Business Champion, Plumbing Services.
Compliance certificates issued for all regulated work, including gas.
Locally owned and operated in Perth since 2016.
Emergency plumbing pricing
We charge $450 inc GST which is outside of Mon-Fri 7:00am-5:00pm which we have no call out fee however a min charge of 1 hour.
Emergency plumbing across Perth
We cover the whole Perth metropolitan area, including Joondalup, Fremantle, Subiaco, Nedlands, Scarborough, Rockingham, Midland, Armadale, Cannington, Osborne Park, Balcatta, Stirling, Victoria Park, Canning Vale, Morley and Ellenbrook.
Plumbing emergency right now?
Call Ember Plumbing & Gas on 0477 777 301, 24/7. No call-out fee.
Related guides: What counts as a plumbing emergency, Common residential plumbing emergencies, Top 5 household plumbing emergencies and how to avoid them, The risks of flexible hoses, Plumbing problems you shouldn’t fix yourself, Can DIY plumbing affect your home insurance?
FAQs
Do you offer 24/7 emergency plumbing in Perth?
Yes. Ember Plumbing & Gas provides 24/7 emergency plumbing throughout Perth. Call 0477 777 301 any time for burst pipes, gas leaks, sewage overflows and major water leaks.
Do you charge a call-out fee for emergencies?
No. There is no call-out fee or travel charge anywhere in the Perth metropolitan area.
How much does an emergency plumber cost in Perth?
We charge $450 inc GST which is outside of Mon-Fri 7:00am-5:00pm which we have no call out fee however a min charge of 1 hour.
How fast can you get to me?
Plumbing emergencies during business hours are attended the same day across Perth.
What should I do if I smell gas?
Turn off the gas at the meter and call us on 0477 777 301. To report a natural gas leak, call ATCO Gas on 13 13 52. If life or property is under threat, call 000.
Where is my water main shut-off valve?
Usually at the front of the property. Turning it off stops the flow while you wait for us.
My whole street has no water. Should I call you?
If the outage affects the street or there’s a burst main, call Water Corporation on 13 13 75. If only your property is affected, call us.
Can I pay off a large emergency repair?
Yes. Plumb Now, Pay Later with Zip gives you $0 upfront and 6 or 12 months interest-free.
Our other Plumbing Services
Backflow Testing and Repairs +
Bathroom and Kitchen Renovations +
Blocked Drains +
Commercial Plumbing +
Gas Appliance Installation and Servicing +
Gas Leak Detection and Repair +
Grease Trap Servicing and Installations +
Hot Water System Servicing & Replacement +
Emergency Plumbing Perth +
Pre-Purchase Plumbing Inspections Perth +
Property Management +
Taps and Tap Installation +
Toilets and Toilet Installations +
Water Filtration Systems +
Water Leak Detection Services +
Why choose Ember Plumbing for your plumbing job in Perth?
Ready to use Ember. Don't just take our word for it.
We aim to go above and beyond with everything we do. Our small team of carefully handpicked Perth plumbers means we can guarantee the best plumbing service every single time, and is why we can maintain such a hugely positive and genuine review count as seen below. We encourage you to have a good read through our Google and Facebook reviews, which are backed by real profiles from real people and cannot be altered by us, and compare them to other Perth plumbers.
Frequently asked questions.
What Suburbs in Perth does Ember Plumbing and Gas cover?
Ember Plumbing and Gas services all areas throughout the Perth Metropolitan area.
Are you Insured?
Yes Ember Plumbing and Gas is fully insured including public liability and workers compensation.
How much do you charge?
Ember Plumbing and Gas is proud to provide our customers with industry low pricing, we have no call out fee and charge an hourly rate of $220 inc GST. We do charge a minimum of 1 hour per site visit, and charge per 15 minute increments after the first hour.
Do you charge travel or a call out fee?
Ember Plumbing and Gas does not charge a call out fee or travel fees
Does Ember Plumbing do Payment Plans?
Ember Plumbing are in partnership with Zip Payments who offer a 6 or 12 month interest free payment plan. More information can be found here
What warranty do you provide on your workmanship?
We provide a lifetime workmanship warranty! Meaning if the job was has failed due to a workmanship issue, before the product fails, we’ll fix it free!



