Our mission.
A team built to outperform industry standards in plumbing and gas works, Ember’s trusted name has grown rapidly in all metro areas of Perth. Our modern fleet and fully qualified technicians arrive equipped to fix and find solutions on demand, with zero call out fee. Treating all jobs, both big and small with the same level of responsiveness – our licenced, same-day plumbing and gas capabilities are engaged by real estate, body corporate, hospitality, government, aged care and industrial sectors. From installations, to renovations and regular maintenance requirements, Ember deliver professional plumbing services at guaranteed industry lowest prices, without compromising quality or workmanship.
Our values.
Exceeding customer expectations in all ways, every single day.
+Quality workmanship
We have a deep understanding of the urgency to minimise downtime, but never at the expense of doing a quality job. Knowing what to do – and what not to do – requires continual upskilling, good quality processes, teamwork, and a commitment to efficiency both in the field and in our own office
+Professionalism
We hold ourselves to the highest professional standards in skill, appearance and manners. This means showing up on time, being prepared to do the job with the right tools and qualifications, and behaving as if we were working in our own homeor business.
+Communication
Our success relies on understanding the customer’s problem, articulating the best way forward, and letting them know what to expect every step of the way. It requires good listening skills, the ability to speak openly and honestly, and the confidence to follow everything up in writing.
+Safety
The health, safety and well-being of our employees, clients and the broader community are our first priority. Our whole team is involved in decision-making processes, regular communication, consultation, and training to ensure the completion of all projects in the safest possible manner.
Our team.
Ready to use Ember? Don’t just take our word for it.
We aim to go above and beyond with everything we do. Our small team of carefully handpicked Perth plumbers means we can guarantee the best plumbing service every single time, and is why we can maintain such a hugely positive and genuine review count as seen below. We encourage you to have a good read through our Google and Facebook reviews, which are backed by real profiles from real people and cannot be altered by us, and compare them to other Perth plumbers.
Award-winning plumbing with a purpose.
With over 4950 Happy Customers, 21,000 jobs successfully completed and over 500 5 Star reviews in Google, we’ve quickly established a strong reputation for service and delivery. Including winning the 2021 Swan Business awards for best trade services and a recent finalists at the Stirling Business Awards.
FAQS
What Suburbs in Perth does Ember Plumbing and Gas cover?
Ember Plumbing and Gas services all areas throughout the Perth Metropolitan area.
Are you Insured?
Yes Ember Plumbing and Gas is fully insured including public liability and workers compensation.
How much do you charge?
Ember Plumbing and Gas is proud to provide our customers with industry low pricing, we have no call out fee and charge an hourly rate of $165 inc GST. We do charge a minimum of 1 hour per site visit, and charge per 15 minute increments after the first hour.
Do you charge travel or a call out fee?
Ember Plumbing and Gas does not charge a call out fee or travel fees
Does Ember Plumbing do Payment Plans?
Ember Plumbing are in partnership with Zip Payments who offer a 6 or 12 month interest free payment plan. More information can be found here
What warranty do you provide on your workmanship?
We provide a lifetime workmanship warranty! Meaning if the job was has failed due to a workmanship issue, before the product fails, we’ll fix it free!
Fire-up expectations.
