Joanne Day - December 2024
Organised replacement of 20+ year old gas HWS. I liked that pricing was available on Ember’s website. Plumber (Jack) was on time, friendly and had the job done in the time estimated. Great service.
John Hagley - December 2024
These guys are prompt, friendly, knowledgeable, very well priced and honest. There are so many shonkys out there, Ember is not one of them. we were quoted almost 5 times the price by one plumber to do the job. 10/10 will use again.
May - December 2024
Alexandra and Dylan responded to our inquiries in timely manner. We were well informed about the pricing, etc. Booking was smooth. Kade attended our premise on time, he was polite, respectful, and professional. He left our place clean (which rarely happen with other tradies). Pricing was fair. Overall experience was delightful. Ember is one of the best businesses we have dealt with. Would definitely used them again and recommend them to anyone.
Gaynor McMillan - December 2024
I would like to acknowledge the great service and excellent job provided by Corey from Ember Plumbing and Gas in replacing my gas hot water system. Corey was pleasant to deal with and very respectful. He informed me along the way what he had to do in decommissioning the old one etc. The excellent service provided from the enquiry, to quote to scheduling the job, the tracking app and completion of the job was very prompt. So good to have transparency, competitive pricing and great customer service rarely seen these days. I would not hesitate to recommend Ember Plumbing and Gas.
Aaron Chiong - October 2024
Ember Plumbing did a great job supplying and replacing my gas water heater. They were very friendly, reasonably priced and very efficient, keeping me informed throughout. Would definitely recommend.
Matt Scott - October 2024
Third time I've used these guys, excellent service and Dylan was happy to provide extra advice over the phone.
Kurt Finos - August 2024
Ember Plumbing and Gas are always amazing to deal with whether a repair or a new supply and install job. Prompt, friendly, economical service provided every time. I highly recommend them for any plumbing or gas needs around your home or business.
Warren Mead - July 2024
Switched on younger guys who are friendly and really know what they're doing. They sorted my gas hot water system issues very efficiently at a reasonable price.
Vadim Kozlov - June 2024
Best prices (hot water installation) - far ahead of other companies I contacted in everything: best communication, perfectly organized, very professional approach. Thanks Dylan and team. Strongly recommend.
Wah Yuen - May 2024
Have now used Ember Plumbing twice (remove existing and install new toilets, remove existing and install new basin/bath taps). Very fast and professional all the way through the process, from the initial email quote, to organizing a time for the service, to getting notification of when staff were arriving, and finally to the work and leaving the place clean and tidy.
Grant Robertson - May 2024
Great service and very competitively priced. I needed my gas hot water system replaced and Jacob from Ember Plumbing & Gas did a first class job. It was helpful too to receive notification of arrival via the tracking app. I have no hesitation recommending this small business and have put them on speed dial for when I need plumbing services in the future. A great feature is pricing is transparent - shared up-front on the website.
Fiona Yee - May 2024
Good communication via Messenger. Arrived early for the job - replacing anodes in the Rheem hot water system. No call out fee.
Ben Lowe - June 2024
Seriously, dont even bother going anywhere else. Solid team. Responsive, turn up on time, get the work done well. Emailed at 8am, new hot water systen installed by lunch. Magic! Two times they have been fantastic for me, will be back next time something breaks!
Lee o'Donohue - November 2023
My 10 year plus storage gas water heater ceased to work.. Contacted Ember Plumber and Dylan was in immediate contact, discussed replacement issues, provided a quote and booked me in at a suitable time. Completely professional, plumber arrived on time and the job completed on the day. Most importantly Dylan was in constant contact advising of when his plumber would arrive etc. Fantastic service.
Brittney Webb - October 2023
I was recommended to Ember and can now see why. I was booked in fast and communication was very easy. I cannot be happier with the new looks of my toilets and kitchen sink.
Sophie P - October 2023
Ember did an awesome job helping with fixing / prepping all of my old kitchen plumbing for my kitchen renovation setting me up for my new mixer tap and dishwasher and making sure the old plumbing was fit for purpose. The plumbers were very flexible and prompt with me and even picked up an unexpected job relating to my hot water system. Dylan was very fair in billing when my job was a bit more complex than anticipated (probably due to my lack of understanding of what was required for the reno). Would definitely recommend and use again.